Head Lice Service Re-Treatment Policy

We are so confident about our treatment that we stand behind it!

Smiling mom and daughter since they're lice free
Signature and Traditional Treatment Head Lice Service Re-Treatment Policy

Our service re-treatment policy is only provided on our Signature AirAllé Treatment and Traditional Treatment. With nearly 950,000 treatments done worldwide and less than a 1% re-treatment rate, we know our treatments work!

Family Screenings & Follow Up

All family / household members need to be screened and treated, if necessary, for the head lice service re-treatment policy to be valid.  Furthermore, those who receive a full treatment must also return for a paid follow up appointment in order to receive our 30-day re-treatment policy.  Not everyone chooses to go for the 30-day re-treatment policy.  Rest assured,  you will receive the same great treatment whether or not you choose to secure our 30-day re-treatment policy.  For those that want the peace of mind, however, we do stand behind our re-treatment policy if a family member is re-infested.

Head Lice Service Re-Treatment Policy Covers

Our treatment has been proven effective on 99.2% of treatments so we stand behind our work.  However, we cannot promise there will be no re-infestation, so we have to keep our policy to a 30-day service re-treatment policy. Based on the lice life cycle we are able to determine if the treatment had failed (which happens less than 1% of the time).

Head Lice Service Re-Treatment Policy Length

Under the above conditions, our Signature AirAllé Treatment and Traditional Treatment is valid for 30 days after your initial visit. In the unlikely event of a treatment failure, we will re-treat you at no cost.

Head Lice Service Deposit and Cancelation Policy

A $25 deposit per client is necessary to reserve the room, certified technician and medical device (if needed) at the exclusion of other clients.  This deposit is non-refundable but is applied to your services rendered.

Questions about our Re-Treatment Policy? Ask us!

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